Privacy Policy
Privacy Policy
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Last Updated: December 17, 2024
At SRS Roofing Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us, including via text message (SMS).
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Email address
Phone number
Mailing address
Financial or payment-related information (when applicable)
Non-Personal Information
We may automatically collect certain non-personal information such as:
Browser type
IP address
Operating system
Referring website
Pages viewed and click activity
2. Text Messaging (SMS) Terms and Consent
By providing your phone number and opting in, you consent to receive informational and marketing text messages from SRS Roofing Company. These messages may include appointment confirmations, service updates, reminders, and promotional or educational content.
Message Frequency
Message frequency may vary depending on your interaction with our services, but typically ranges from 1–6 messages per month.
Message & Data Rates
Message and data rates may apply, depending on your mobile carrier and plan.
Opt-Out and Help
You may opt out of receiving text messages at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.
Consent Collection
Consent to receive SMS messages may be collected verbally (in person or over the phone), through website forms, or through other opt-in methods. At the time of consent, customers are informed that:
Message frequency may vary
Message and data rates may apply
They can reply STOP to unsubscribe
Their phone number will not be shared with third parties for marketing
3. Phone Number Non-Sharing Policy
We do not sell, rent, share, or disclose phone numbers to third parties for marketing or promotional purposes.
Mobile opt-in information and consent are kept confidential and are used solely for communication directly related to SRS Roofing Company services.
4. How We Use Your Information
We use collected information to:
Provide and improve our services
Communicate with you about appointments, projects, or inquiries
Send service-related or marketing communications (if opted in)
Process transactions
Respond to customer service requests
Improve website functionality and user experience
Conduct internal analysis and business operations
5. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
Secure servers and access controls
Encryption where appropriate
Limited access to personal data
Periodic review of security practices
6. Information Sharing and Disclosure
We do not sell or trade your personal information.
We may share information only in the following limited circumstances:
With trusted service providers who assist in operating our business (under confidentiality obligations)
To comply with legal obligations or lawful requests
To protect the rights, safety, or property of SRS Roofing Company or others
7. Cookies and Tracking Technologies
We may use cookies or similar technologies to:
Improve website performance
Understand how visitors use our site
Analyze traffic and usage trends
You may disable cookies through your browser settings if you prefer.
8. Third-Party Links
Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies. We are not responsible for their content or privacy practices.
9. Your Consent
By using this website or communicating with us, you consent to this Privacy Policy and its terms.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of those changes.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
SRS Roofing Company
Email: info@srsroofing.com
Phone: (360) 220-8059
Address: 7133 Guide Meridian, Lynden, WA 98264
Terms Of Service
Effective Date: 2/2/26
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These Terms of Service (“Terms”) govern your use of the website, forms, communication systems, and services provided by SRS Roofing (“Company,” “we,” “us,” or “our”). By submitting your information, requesting services, or communicating with us, you agree to these Terms.
1. Services
SRS Roofing provides roofing inspections, roof repairs, roof replacements, and related exterior services. All inspections, recommendations, and estimates are based on visible conditions at the time of review. Pricing, scope of work, and timelines are finalized only after a written agreement is executed.
2. Estimates and Project Changes
Estimates are provided in good faith and may change due to hidden damage, code requirements, weather conditions, material availability, permitting, or conditions discovered during the project. Any required changes will be communicated prior to proceeding whenever possible.
3. Communication Consent
By providing your phone number and checking the applicable consent box, you agree that SRS Roofing may contact you by phone call, text message, email, or voicemail regarding inspections, estimates, scheduling, service updates, and follow-ups related to your inquiry.
If you separately opt in, you may also receive marketing or promotional communications. Messages and calls may be sent using automated systems, prerecorded messages, or AI-assisted voice technology. Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly. Consent to receive marketing communications is not required as a condition of purchasing services.
4. Scheduling and Property Access
You agree to provide reasonable access to the property for inspections and work, including roof areas, yards, driveways, and attic spaces when applicable. Delays caused by unsafe conditions, lack of access, or unrestrained animals may require rescheduling.
5. Weather and Delays
Roofing work is weather-dependent. SRS Roofing is not responsible for delays caused by weather, permitting timelines, inspections, material availability, or other circumstances outside our control.
6. Property Conditions and Protection
We take reasonable care to protect your property during inspections and construction. Roofing work involves heavy materials, debris, and foot traffic. Minor disturbances to landscaping, surfaces, or surrounding areas may occur despite best practices.
7. No Guarantees Beyond Written Warranties
Any warranties or guarantees are limited to those expressly stated in your written agreement or provided by the manufacturer. No verbal statements or estimates create additional warranties.
8. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier’s network availability and policies. SRS Roofing is not responsible for messaging failures, delays, or errors caused by mobile carriers or third-party service providers.
9. Age Requirement
You must be at least 18 years of age to use this website, submit your information, or consent to receive text messages or phone calls from SRS Roofing. By using our services or opting in to communications, you confirm that you are 18 years of age or older.
10. Limitation of Liability
To the maximum extent permitted by law, SRS Roofing shall not be liable for any indirect, incidental, or consequential damages arising from inspections, estimates, scheduling delays, communication issues, or service interruptions.
11. Privacy
Your use of our services is also governed by our Privacy Policy. Personal information and SMS consent are not sold or shared with third parties for marketing purposes. Information may be shared only with service providers necessary to deliver communications or perform services.
12. Modifications
We reserve the right to update or modify these Terms at any time. Continued use of our website, forms, or services after changes are posted constitutes acceptance of the revised Terms.
13. Contact Information
If you have questions about these Terms, please contact:
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SRS Roofing
3602208059
srsroofing.com